Privacy Policy

1. Introduction

Openlingua ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and mobile application. Please read this policy carefully. If you disagree with its terms, please discontinue use of the app.

2. Information We Collect

• Account Information: Name, email address, and role when you register.
• Professional Profile Data: Languages, certifications, specializations, hourly rates, location, and profile photos submitted by professional users.
• Booking & Transaction Data: Service requests, booking details, and payment transaction records.
• User-Generated Content: Forum posts, messages, and reviews.
• Translation Content: Text or images submitted for translation. This content is processed securely and is not stored on our servers.
• Device & Usage Data: IP address, browser type, device identifiers, and app usage patterns collected automatically.
• Location Data: GPS coordinates collected only when an interpreter actively checks in or out of an appointment, with explicit user action.

3. How We Use Your Information

• To provide, operate, and improve the Openlingua platform.
• To facilitate bookings and match clients with language professionals.
• To process payments and maintain financial records.
• To send service-related notifications and reminders.
• To verify credentials and maintain platform integrity.
• To comply with legal obligations.

4. Translation Tool & Privacy

The Private Translation Tool is designed with privacy in mind. Text and images you submit for translation are processed in real time and are not stored, logged, or shared with third parties. Translations are for informational purposes only and are not retained after the session ends.

5. Children's Privacy

Openlingua is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@wordflow.app and we will delete such information from our records.

6. Sharing of Information

We do not sell your personal data. We may share information in the following limited circumstances:

• With Other Users: Professional profile information is visible to clients seeking services.
• Service Providers: Third-party vendors who assist in operating our platform (e.g., payment processors, hosting providers) under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect the rights, property, or safety of Openlingua or its users.

7. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS), secure authentication, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time.

To exercise these rights, contact us at privacy@wordflow.app.

9. Cookies & Tracking

We use essential cookies and local storage to maintain your session and preferences. We do not use third-party advertising cookies. You can control cookie settings through your browser.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: